Privacy Policy

Effective Date: 15 May 2025
Last Updated: 15 May 2025

Welcome to Well Streak Travel (“we,” “our,” or “us”). Your privacy matters deeply to us, and we have crafted this policy to explain in clear, accessible language exactly how we collect, use, share, protect, and retain your personal information when you visit our website (wellstreaktravel.com) or interact with our services. Please read this policy carefully to understand our practices and your rights. By using our site or our services, you acknowledge that you have read and accept the terms of this policy.

1. Who We Are

Well Streak Travel is an India-based overseas education consultancy specializing in assisting students to secure international opportunities—ranging from MBBS programs in Russia to certified language courses and intensive MMA training camps. Our mission is to empower ambitious learners by removing administrative hurdles, ensuring clear communication, and delivering end-to-end support, from initial enquiry through visa processing to on-ground assistance abroad.

2. What Information We Collect

Personal Information

When you register for any of our programs, fill out an inquiry or registration form, or communicate with us directly (via WhatsApp, email, or phone), we collect data that personally identifies you or could reasonably be linked to you. This includes your full name, date of birth, contact details (email address, phone number, mailing address), academic records (such as NEET scores or transcripts), passport and visa details, emergency contact information, and any supporting documents (for example, medical certificates or photographs).

Technical & Usage Information

Whenever you visit our website, we automatically collect certain technical details through cookies and web-analytics tools. These may include your IP address, browser type, operating system, device model, pages viewed, time spent on each page, and referral source (the previous site you came from). This data helps us understand user behavior and optimize our site’s structure, content, and performance.

Communications & Feedback

We value your feedback. When you provide testimonials, respond to surveys, or send us comments via chat or social media, those communications become part of our record. We may also archive correspondence for training our team, improving our services, or resolving disputes.

3. How We Use Your Information

We process your personal data solely for the purposes necessary to deliver and improve our services:

Service Delivery & Support: To evaluate your eligibility, guide you through program selection, assist with document preparation, coordinate visa applications, book flights and accommodation, and provide on-site support when you arrive abroad.
Communication: To send you confirmations, reminders, newsletters (with your consent), program updates, changes in schedule, and other transactional messages.
Personalization & Improvement: To tailor our recommendations, content, and marketing to your needs—ensuring that we deliver relevant information, helpful tips, and exclusive offers aligned with your aspirations.
Analytics & Site Optimization: To analyze traffic patterns, identify technical issues, and enhance user experience. We review aggregated site metrics to redesign pages, shorten load times, and simplify navigation.
Legal & Compliance: To comply with regulatory requirements (such as embassy or university recordkeeping), respond to lawful requests by public authorities, or protect our legal rights and interests.

4. Sharing and Disclosure

Your privacy is our top priority. We will not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following circumstances:

Service Providers & Partners: To partner universities, government agencies (for visa issuance), accommodation providers, and airlines solely for the purpose of fulfilling your program requirements. Each partner is contractually obligated to safeguard your data in accordance with this policy.
Legal Requirements: To comply with applicable laws, regulations, or legal proceedings. We may disclose information to government authorities or law enforcement if we believe, in good faith, that disclosure is necessary to protect you, other users, our property, or our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be among the transferred assets. We will notify you before any such transfer and any choices you may have regarding your data.

5. Security Measures

Protecting your information is critical. We employ a combination of technical and organizational safeguards, including industry-standard SSL encryption on our website, encrypted data storage, regular security audits, role-based access controls, and employee training programs on data confidentiality. Our servers reside in secure data centers with strict physical and electronic access controls. Although we strive to protect your data, no system can guarantee absolute security. We encourage you to adopt safe practices—use strong, unique passwords and update them regularly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixel tags and local storage) to understand how you interact with our site, remember your preferences, and serve relevant content. Cookies fall into these categories:

Essential Cookies: Required to enable basic website functions (such as form submissions and login sessions).
Performance & Analytics Cookies: Collect anonymous usage data to help us improve site functionality and content. Examples include Google Analytics.
Marketing & Advertising Cookies: Deliver personalized advertisements via third-party platforms (such as Facebook Pixel).

You can manage or disable cookies through your browser settings; however, this may impact site performance and your ability to access certain features.

7. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with contractual obligations, resolve disputes, and meet legal requirements. Once data is no longer needed for these purposes, we securely delete or anonymize it. If you request account deletion or withdraw your consent, we will remove your personal data unless we are legally required to retain it.

8. Your Rights and Choices

Under data protection regulations, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct or complete inaccurate or incomplete data.
Deletion: Request the erasure of data when it is no longer necessary for the purposes collected.
Restriction: Limit the processing of your data in certain circumstances.
Portability: Obtain a machine-readable copy of your data for transfer to another provider.
Objection: Object to processing based on our legitimate interests or for direct marketing.

To exercise these rights, please contact us at wellstreaktravelagency@gmail.com. We will respond within 30 days in compliance with applicable laws.

9. Third-Party Links

Our website may contain links to external sites, such as partner universities, visa portals, and social media pages. We do not control the privacy practices of those sites. Once you leave our domain, this policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Well Streak Travel is intended for users who are 16 years or older. We do not knowingly collect personal data from individuals under the age of 16 without parental consent. If a parent or guardian believes we have collected such data without consent, please contact us so we can promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. Each version will be marked with the “Last Updated” date. We encourage you to revisit this page regularly to stay informed of how we protect and use your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Well Streak Travel
Email: wellstreaktravelagency@gmail.com
Phone: +91 9625203491
Address: B16 Khanpur
Website: wellstreaktravel.com

Thank you for trusting Well Streak Travel with your personal information. We are committed to safeguarding your privacy every step of the way.